Shipping policy
Shipping Policy
Last Updated: 6/13/2026
Thank you for shopping with Ball Pulse. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1 to 7 Business Days after payment has been successfully received. During periods of high order volume, processing times may be slightly longer than usual.
If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.
Free Shipping
We proudly offer Free Shipping on all orders.
There are no additional shipping charges at checkout. The price you see is the price you pay.
Delivery Time
Estimated delivery time is 5 To 10 Days after your order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location, customs processing, carrier operations, weather conditions, and other factors beyond our control.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
International Shipping
We ship to customers in multiple countries worldwide.
International customers may be responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities. These charges are the responsibility of the customer unless otherwise stated.
Customs processing times may affect delivery schedules and are outside our control.
Delivery Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
- Customs inspections
- Carrier delays
- Severe weather conditions
- Transportation disruptions
- High seasonal demand
- Incorrect shipping information
We appreciate your patience and understanding should any delays arise.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided, additional fees or delays may occur. We cannot guarantee address changes once an order has entered processing.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us within 5 Days of the expected delivery date.
Please include your order number and any relevant details so we can investigate and assist you as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Store Name: Ball Pulse
Email: ballpulse8@gmail.com
Thank you for choosing Ball Pulse. We appreciate your support and look forward to serving football fans around the world.