Terms of service

Terms of Service

Last Updated: 6/13/2026

Welcome to Ball Pulse. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

By using our website, you represent that:

  • You are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
  • The information you provide is accurate, current, and complete.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices displayed on our website are listed in the applicable store currency and may be changed at any time without notice.

By placing an order, you agree to pay all applicable charges, including product prices, shipping fees, taxes, and other charges displayed at checkout.

Payments must be made through approved payment methods available on our website. Orders will not be processed until payment has been successfully authorized.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

3. Product Descriptions

We strive to ensure that product descriptions, images, specifications, and other content are accurate and up to date.

However, we do not warrant that product descriptions, colors, images, or other content on the website are completely accurate, current, or error-free.

Actual products may vary slightly from images displayed on the website due to screen settings, manufacturing updates, or supplier variations.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order at our sole discretion.
  • Limit quantities purchased per customer.
  • Cancel orders suspected of fraud, abuse, or unauthorized activity.
  • Cancel orders due to inventory shortages, pricing errors, or supplier issues.

If an order is canceled after payment has been received, a refund will be issued using the original payment method.

5. Shipping and Delivery

We aim to process and ship orders within the timeframes stated on our website.

Delivery times are estimates only and may vary due to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • High-demand periods
  • Other circumstances beyond our control

Ball Pulse is not responsible for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Customers are responsible for providing accurate shipping information. Additional shipping costs resulting from incorrect addresses may be the responsibility of the customer.

6. Returns and Refunds

Our return and refund policy is available on a separate page of our website.

  • To be eligible for a return or refund:
  • Requests must be submitted within 5 Business days of delivery.
  • Returned items must be unused and in their original condition unless otherwise specified.
  • Certain products may not be eligible for return due to hygiene, customization, or other restrictions.

Approved refunds will be issued to the original payment method.

Shipping charges are generally non-refundable unless required by applicable law or due to our error.

7. Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose.
  • To violate any local, national, or international law.
  • To infringe upon intellectual property rights.
  • To upload malicious software, viruses, or harmful code.
  • To engage in fraudulent or deceptive activity.
  • To interfere with the operation or security of the website.
  • To collect or harvest personal information without authorization.

Violation of these provisions may result in termination of access to our services.

8. Limitation of Liability

To the fullest extent permitted by law, Ball Pulse, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Inability to use the website
  • Product purchases
  • Delivery delays
  • Data loss
  • Service interruptions

Our total liability for any claim shall not exceed the amount paid by you for the product or service giving rise to the claim.

9. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding the operation of the website, availability of services, or suitability of products for any particular purpose except as required by applicable law.

10. Governing Law:"Law of Pakistan"

These Terms shall be governed by and construed in accordance with the laws of Pakistan , without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the website, or purchases made through the website shall be subject to the exclusive jurisdiction of the courts located in India.

11. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes become effective constitutes acceptance of the updated Terms.

12. Contact Information

For questions regarding these Terms of Service, please contact:

Store Name: Ball Pulse

Email Address: ballpulse8@gmail.com

We will make reasonable efforts to respond to inquiries in a timely manner.